We build custom AI voice and chat agents for service businesses — receptionist, lead generation, booking and operations — plus the console you run them from. Every agent is trained on your own data, so it answers with your facts instead of guessing.
What a missed call actually costs, and what it looks like when a system answers for you — booked before your competitor's phone even rings.
Most vendors sell you a chatbot. A chatbot with no memory of your business and nowhere to put what it learns is a toy. We build all three layers together, which is the only reason any of it works.
Voice and chat agents that talk to your customers
Custom-built for your business, not a template with your logo on it. They answer, qualify, book, follow up and hand off to a human on rules you write and approve.
Your CRM, ERP and dashboards in one place
A business console we build for you: pipeline, jobs, customers, invoices and live numbers. Every conversation an agent has lands here as a record you can search, not a transcript you lose.
Your own data, made answerable
Your documents, price lists, service policies, past tickets and the old database nobody can query any more, embedded into a vector store. The agents retrieve from it before they answer — so they answer with your facts.
Advertising, trucks, a listing that ranks — the phone rings and the form fills because you paid for it. Then it happens while your crew is under a house, and the customer moves on to the next name on the list.
A call after hours, a form at midnight, a WhatsApp during a job. Voicemail is not an answer — most people simply do not leave one.
By the time someone in the office notices, the customer has already booked with whoever replied first.
No record, no follow-up, no way of knowing how much it cost you. The loss is invisible, which is why it keeps happening.
We do not take on whatever is asked for. We build a small number of systems we have shipped repeatedly and configure them around your business — which is why it takes four weeks instead of four months.
Each one is built for your business against your own knowledge base — same architecture underneath, different job. Most customers start with one and add a second within a quarter.
Catches the enquiry the moment it arrives, qualifies it against your criteria, and pushes a scored lead into the pipeline with everything the salesperson needs.
Answers your line 24/7, handles approved questions, identifies the job and either books it or routes the caller to the right person.
Checks real availability, books, reschedules and cancels, sends confirmations and reminders, and keeps the job board and calendar in agreement.
Sits on your ad landing pages and Meta lead forms, opens the conversation immediately, and converts the click you already paid for before it goes cold.
Works the leads and past customers already sitting in your database — segmented, personalised, and handled through to an appointment.
Answers the same forty questions your team answers every week, from your own documentation, and escalates anything it has not been given an answer for.
Reads invoices, purchase orders and forms, extracts the fields, files them and raises the exceptions for a human.
Your staff ask it what the policy is, what a part costs, what happened on a job in 2023 — and it answers from your own records.
Need one that is not on this list? Describe the job and we will tell you honestly whether an agent should be doing it.
The same sheets we send when somebody asks for something to show a partner. Click any of them for the full detail on that product.
Calls, chats, forms, documents, email, your calendar and your old database go in. Updated records, booked jobs, follow-ups and live reporting come out — into a console you own. Nothing sits waiting for somebody to notice it.
No black box. You sign off the messaging and the rules before anything speaks to a customer, and you listen to the test calls before we go live.
Thirty minutes on how work actually moves through your business — where enquiries arrive, where they stall, and which of it a machine should be doing. You leave with a written answer whether or not you hire us.
Your side: Half an hour of your time.
We capture your services, hours, pricing policy and escalation rules, then ingest your documents, FAQs, price lists and — where it exists — your old database into the knowledge engine. Nothing goes live that you have not signed off.
Your side: Answer the onboarding questionnaire. Send us your documents.
We build the agents against your knowledge base and stand up your console, connected to your calendar and existing tools in a sandbox. Your live systems are untouched at this stage.
Your side: Read-only access to the systems we are connecting.
Functional, integration, failure and AI-safety tests. We deliberately break it: wrong numbers, out-of-area callers, ambiguous requests, questions the knowledge base cannot answer, API timeouts. You review real recordings and transcripts before any customer meets it.
Your side: Review the test calls and chats.
Go live on a controlled portion of traffic, watch it, then open it fully. Two weeks of close monitoring with tuning included, then the monthly retainer takes over.
Your side: Tell us what sounds wrong. We tune it.
If a missed call or a slow reply costs you a job, this applies. HVAC is our deepest vertical — it is where the loop pays for itself fastest — but the architecture is the same everywhere.
Four tiers, quoted as ranges because the real number depends on how many agents, how many integrations, and how much of the console you need. You will not have to sit through a call to find out roughly what this costs.
One agent live
One AI agent — voice or chat — with a lead dashboard
Voice + chat, one brain
Everything in Starter + a second channel and the full console
Agent suite + custom CRM
Everything in Growth + a CRM built around how you actually work
Full AI operations
Everything in Pro + ERP-grade operations and back-office agents
If you are one or two people and a handful of enquiries come in a day, the maths does not work yet — and we will tell you that on the first call instead of selling you something. We would rather have the conversation again in a year.
Nobody can promise that honestly. We show you the arithmetic and you judge it.
It answers from your knowledge base. Anything outside it goes to a human.
Your records power retrieval, not somebody else's model. Exportable any time.
If you do not fit the standard build, we quote it separately or say no.
Thirty minutes. We map how work moves through your business today, and tell you which parts an AI agent should be doing and which should stay human — whether or not you hire us.
